Terms & Conditions

We strive to ensure that every customer is happy with their purchase. If a product does not meet our quality standards due to a manufacturing issue or delivery error, you may request an exchange.

Our exchange window is valid for 7 days from the date your order is delivered. To be eligible, the product should be largely unused, with at least 90% of its original content remaining.

All exchange requests are reviewed and processed within 3–5 business days after submission.

Please note that the shipping fee paid on the original order is non-refundable. In case of an exchange, any applicable delivery charges may be borne by the customer.

If you receive a damaged, leaking, defective, or incorrect product, we will take full responsibility for the exchange process, including all associated delivery costs.